Summary -An intelligent, flexible, competent, creative Software Developer and Support Engineer with a successful background in Web Application development, Oracle and MySQL database design and technical support.

Experience History

For detailed information about my experience at specific organisations, please select from each of the following:

• Current Nov 2009-to date
• Workbooks Online Oct 2008-Aug 2009
• MTL Software Solutions Jul 2006-Oct 2008
• Empowered Learning Feb 2006-Mar 2006
• Thoughtful Interactions Dec 2004-Nov 2006
• Hitachi Data Systems (UK) Ltd. Jan 2002-Nov 2004
• EDS (UK) Ltd. Oct 1998-Dec 2001
• Oracle Corporation (UK) Ltd. Jan 1997-Oct 1998
• Galileo UK Nov 1995-Dec 1996
• VSR (Europe) Ltd. Jan 1995-Sep 1995
• Incom (UK) Ltd. Jul 1994-Dec 1994
• British Gas, East Midlands. Jul 1992-Aug 1993

VSR (Europe) Ltd. (International Auto-attendant/Voicemail Company) Jan 1995-Sep 1995

Technical Support -Successfully provided only European pre-sales, technical support and training for the company's PC based voicemail and auto attendant systems during their new expansion into Europe.

• Interfaced VSR systems to a myriad of new telephone switches.
• Provided technical expertise and training for telephone dealers and customers.
• Pre sales technical support.

Skills: DOS, Windows, PC configuration, PC Hardware assembly, System interface/ configuration, Technical/ User training, Fault detection (PC and communications), Technical/ User support, Technical/ User documentation.