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Picture of Roy Weston

Galileo UK

updated: 2010-04-06

Summary -An intelligent, flexible, competent, creative Software Developer and Support Engineer with a successful background in Web Application development, Oracle and MySQL database design and technical support.

Galileo UK (Computer Reservation System for the UK travel industry) Nov 1995-Dec 1996

Support Engineer -Introduced new technical documentation standards, as well as standardised hardware testing and reporting procedures whilst providing 2nd and 3rd line technical support.

  • Involved in testing and evaluating new software, preparing reports, and providing solutions.
  • Instrumental in initiating new, efficient, effective and forward looking methods to achieve company goals and everyday tasks.
  • Standardised and streamlined testing procedures to introduce consistent methods for equipment analysis, the re use of standardised component test plans, accurate estimation of testing duration, and the ability to readily compare test results across different platforms.

Skills: DOS, Windows, PC/ System configuration, Technical/ User training, Technical/ User support, Hardware/ Software testing techniques, Fault detection, Problem resolution, Technical/ User documentation.



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