Summary -An intelligent, flexible, competent, creative Software Developer and Support Engineer with a successful background in Web Application development, Oracle and MySQL database design and technical support.

Experience History

For detailed information about my experience at specific organisations, please select from each of the following:

• Current Nov 2009-to date
• Workbooks Online Oct 2008-Aug 2009
• MTL Software Solutions Jul 2006-Oct 2008
• Empowered Learning Feb 2006-Mar 2006
• Thoughtful Interactions Dec 2004-Nov 2006
• Hitachi Data Systems (UK) Ltd. Jan 2002-Nov 2004
• EDS (UK) Ltd. Oct 1998-Dec 2001
• Oracle Corporation (UK) Ltd. Jan 1997-Oct 1998
• Galileo UK Nov 1995-Dec 1996
• VSR (Europe) Ltd. Jan 1995-Sep 1995
• Incom (UK) Ltd. Jul 1994-Dec 1994
• British Gas, East Midlands. Jul 1992-Aug 1993

British Gas, East Midlands. Jul 1992-Aug 1993

Industrial Placement Student -Provided 1st and 2nd line application support, as well as developing bespoke in-house client/ server application.

• Worked in the IT client support team providing solutions to a myriad of problems.
• Involved in learning different software packages, in house database applications, and dealing with clients both over the phone and face-to-face.
• Developed PC front-end logon mechanism to multiple VMS servers in different geographical locations, in three different configurations, utilising DECpathworks.
• Tested and installed British Gas desktop replacement for MS Windows Program Manager.
• Provided 1st and 2nd line support for regional PC replacement and installation programme.

Skills: Technical Architect, Pascal, C, DECpathworks, VMS, DOS, Windows, PC configuration, Printer/ Software installation, Fault detection (PC and communications), User Support, Technical/ User documentation.